CourcesHouse Keeping

Housekeeping Means cleaning in which we provides theoretical and piratical learning.

House Keeping

  • Class
    1 Month
    Everyday theory and practical
  • About Cleaning, Equipment agents.
  • Nepal Government Approved certificate.
  • Cleaning the importance and methods.
  • Cleaning Tools and Equipments
  • Room, Types, Code words
  • Different terms and formats
  • Room cleaning (Bed Room and Bath Room), the amenities
  • Bed Making
  • Handling, Vacant, occupied and Departure Room
  • Hotel safety and security
  • Flowers Arrangements

CourcesFront Office

FO means receiving, greeting seating and meeting at the very first time first time whenever guest arrives.

Front Office

  • Class
    30 Days
  • Per day
    2 hrs
  • About reception, reservation Telephone handling, Bell desk etc
  • Both theoretical & pratical classes
  • Nepal Government Approved certificate.
  • Sections within office
  • Front office layout organizational structure
  • Reservation (Purpose, Types, Source, Modes)
  • Reception (Check-in and out process, Handling Room keys, Complains)
  • Cashier (Tarift, Guest billing)
  • Telephone operators, Travel, Bell Desk
  • Concierge, Night Audit